NCPE provides assistance and information to the general public regarding family friendly measures, provisions in Maltese legislation regarding equality issues (gender and race), sexual harassment, employment and gender, education and discrimination, equal pay for work of equal value, women’s participation in politics and decision making, racism, diversity management etc.

NCPE has also published several publications and leaflets regarding different issues, which are also available to the general public as well as the Public and Private Sectors.

Another important function of NCPE is to investigate complaints received by persons who feel that their rights have not been upheld in the provision of goods and services with regards to gender and race/ethic origin and in relation to gender and family responsibilities at the place of work, including unequal policies and legislation.  Moreover, the Commission may also initiate investigations on any matter involving an act or omission that is allegedly unlawful.  All information regarding the complaint as well as the complainant’s identity are dealt with the utmost confidentiality in line with the provisions under the Data Protection Act of 2001.

Furthermore, NCPE has a Research and Documentation Centre at its premises that is open to the public.  This library consists of over 5,000 books, journals and articles covering various literatures related to gender and race issues.  Those who have an e-ID may access the titles of the said literature online through the website.